Terms & Conditions

TERMS & CONDITIONS Effective Date: May 17, 2026 Welcome to Ignite Innovations. By accessing or using our website, WebStore, products, services, consultations, or related platforms (“Services”), you agree to these Terms & Conditions. If you do not agree, please discontinue use of our Services. GENERAL TERMS Ignite Innovations reserves the right to modify, suspend, update, or discontinue any aspect of the website, products, services, pricing, or policies at any time without prior notice. Use of this website must always be lawful and consistent with the laws of Jamaica. PRODUCTS & SERVICES Ignite Innovations provides technology products, business solutions, consulting services, managed print solutions, digital services, and related offerings for corporate and retail customers. All products and services are subject to availability. We reserve the right to refuse, limit, or cancel orders or service requests where necessary for operational, legal, security, fraud prevention, or business reasons. PRICING & PAYMENTS All prices are displayed in Jamaican Dollars (JMD) unless otherwise stated. Prices, specifications, promotions, and availability may change without prior notice. Payments may be processed through authorized third-party providers including Fygaro and related payment processors. Customers confirm they are authorized to use the selected payment method. Ignite Innovations is not responsible for unauthorized use of payment methods, stolen credentials, or fraudulent transactions initiated by third parties. SHIPPING & DELIVERY Delivery timelines are estimates only and may vary based on product availability, courier schedules, operational requirements, weather conditions, or circumstances beyond our control. Customers are responsible for providing accurate delivery and contact information. Any visible damage, shortages, or delivery issues must be reported within 12 hours of receipt. Ignite Innovations is not responsible for delays or damages caused by third-party courier providers once products have been dispatched. RETURNS & REFUNDS Refund or return requests must be submitted within 10 calendar days of the invoice date. Refunds or replacements may be considered where: * A product is unavailable after payment * Incorrect items were delivered * Products arrive damaged or defective * Orders are lost during delivery * Incorrect billing or duplicate charges occur To request a refund or return, customers must contact: [info@ignite-innovations.co](mailto:info@ignite-innovations.co) Requests should include: * Invoice number * Product or order details * Reason for request * Payment method used Approval of refunds or returns remains at the discretion of Ignite Innovations following review and verification. Approved refunds may require 5–10 business days for processing, excluding bank or payment processor timelines. CONSULTING & DIGITAL SERVICES Consulting engagements, strategic advisory services, digital services, and related business services may be governed by separate proposals, quotations, statements of work, or service agreements where applicable. Ignite Innovations reserves the right to decline, reschedule, modify, or discontinue consultations or services where necessary. INTELLECTUAL PROPERTY All website content, branding, graphics, logos, designs, text, images, layouts, software, and related materials are the property of Ignite Innovations or their respective owners and are protected by applicable intellectual property laws. No material from this website may be copied, reproduced, distributed, modified, republished, or commercially exploited without prior written authorization. All third-party trademarks, logos, and brand names remain the property of their respective owners. USER RESPONSIBILITIES Users agree not to: * Use the website for unlawful purposes * Attempt unauthorized access to systems or data * Introduce malware, viruses, or harmful code * Misrepresent identity or payment information * Interfere with website functionality or security * Use website content for unauthorized commercial purposes Ignite Innovations reserves the right to restrict or terminate access where misuse, abuse, fraud, or security concerns are identified. LIMITATION OF LIABILITY Ignite Innovations shall not be liable for indirect, incidental, special, consequential, or business losses arising from: * Website interruptions * Service delays * Product availability issues * Third-party provider failures * Courier delays * Unauthorized access * Technical issues beyond our reasonable control All products and services are provided on an “as available” basis unless otherwise stated in writing. PRIVACY & DATA PROTECTION Use of this website and related Services is also governed by our Privacy Notice. Ignite Innovations may utilize trusted third-party platforms including GoDaddy, Zoho, Microsoft, Fygaro, and related providers to support website operations, ecommerce, communications, appointments, productivity, and business services. THIRD-PARTY LINKS This website may contain links to third-party websites, products, or services. Ignite Innovations is not responsible for the content, policies, availability, or practices of external platforms or providers. GOVERNING LAW These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Jamaica. Any disputes arising from the use of this website or our Services shall be subject to the exclusive jurisdiction of the courts of Jamaica. CONTACT INFORMATION Ignite Innovations Email: [info@ignite-innovations.co](mailto:info@ignite-innovations.co) Telephone: (876) 544-2603 Location: Kingston, Jamaica CHANGES TO THESE TERMS Ignite Innovations reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website or Services following updates constitutes acceptance of the revised Terms & Conditions.